Account Manager - Sales

Employer: Document Direction Ltd

Location: Toronto, Ontario

Salary: $43,500.00 to $80,000.00 annually

We are seeking a motivated and enthusiastic Account Manager to join our dynamic team at our Toronto office. This is a permanent, full-time position that offers a hybrid work environment, allowing for a balance of in-office and remote work. Key Responsibilities: Develop and maintain strong relationships with clients to ensure satisfaction and retention. Act as the main point of contact for assigned accounts, addressing inquiries and resolving issues promptly. Collaborate with internal teams to deliver tailored solutions that meet client needs. Monitor account performance and provide regular updates to clients and management. Identify opportunities for upselling and cross-selling services to enhance client value. Qualifications: Entry-level or junior experience in account management or a related field is a plus. Strong verbal and written communication skills in English, we welcome english-as-a-second-language (ESL) applicants with proficiency in English. Ability to work collaboratively i