Customer Service Representative - Call Centre

Employer: U-Haul

Location: Oakville, Ontario

Salary: $17.95 to $19.00 hourly

Job Overview: We are seeking an energetic and dedicated Customer Service Representative to join our dynamic team! In this vital role, you will be the friendly voice and helpful face for our customers, providing exceptional service that builds loyalty and satisfaction. Your enthusiasm and communication skills will drive positive interactions, ensuring each customer feels valued and understood. This position offers an exciting opportunity to develop your skills in a fast-paced environment while making a meaningful impact on our clients? experience. Duties: Engage with customers via phone, email, and chat to address inquiries, resolve issues, and provide product or service information.. Utilize strong communication skills to clearly explain solutions and guide customers through processes.. Perform data entry accurately to update customer records, order details, and service logs efficiently.. Identify opportunities for upselling additional products or services that meet customer needs, enh