Customer Service Managing Supervisor

Employer: City of Burnaby

Location: Burnaby, British Columbia

Salary: $37.09 hourly

Client Services Supervisor Competition No: 2026-231Duration: Temporary Full Time Salary: $37.09 - 38.65 - 40.26 - 41.93 - 43.65/hour Special Notes: Subject to Note ?T? of Schedule ?B? of the CUPE 23 Inside Division Collective Agreement Last Updated: 10/8/26This position works in the Shadbolt - Theatre Facility Services organizational unit. This is supervisory, customer service and recreation work in overseeing client services for all theatre presentations, special events, facility rentals and box office operations. An incumbent of this class supervises the work of staff performing box office and front of house operations and works with client groups to determine client requirements and troubleshoot and resolve problems. Provides service coordination for all theatre user groups including the creation and implementation of contracts, building events in a ticketing system and facilitation of all tickets sold; works with internal departments to ensure coordination and facilitation of event