Customer Service Representative - Call Centre

Employer: Children's Education Funds Inc.

Location: Burlington, Ontario

Salary: $18.50 hourly

Job Summary: As a Customer Service Representative, you are the first point of contact with customers. In this role, you are responsible for providing prompt and effective service to our customers. Job Responsibilities: Promptly respond to telephone and email inquiries from customers and resolve issues quickly or escalate issues as required;. Log communication with customers using our tracking system;. Demonstrate a strong understanding of our products; Job Requirements: College or University degree or diploma;. At least 2 years of customer service experience;. Strong written and verbal communication skills;. Ability to problem solve;. Ability to multi-task and prioritize in a fast paced environment;. Ability to interact with people in a positive and professional manner;. Dependable and punctual; and. Detail-oriented team player. Job Type: Full-time: Pay: From $18.50 per hour Benefits: Dental care. Extended health care. Life insurance. On-site parking. Vision care Work Location: In pers