Hotel Receptionist

Employer: Hôtel & Spa Le Germain Charlevoix

Location: Baie-Saint-Paul, Quebec

Salary: $21.92 hourly

Languages: French Education: No degree, certificate or diploma Experience: 2 years to less than 3 years Tasks: Resolve complaints and claims. Provide information on hotel facilities and services. Process guests' departures, calculate charges and receive payments. Maintain an inventory of vacancies, reservations and room assignments. Follow emergency and safety procedures. Answer telephone and relay telephone calls and messages. Assist clients/guests with special needs. Contact customers to deliver requested wakeup calls. Perform light housekeeping and cleaning duties. Provide customer service Work conditions and physical capabilities: Attention to detail. Standing for extended periods Personal suitability: Client focus. Dependability. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Reliability. Team player Health benefits: Dental plan. Disability benefits. Health care plan Financial benefits: As per collective agreement Other