Front Desk Agent

Employer: Holiday Inn Express & Suites

Location: Calgary, Alberta

Salary: $16.50 to $17.50 hourly

POSITION SUMMARY: Looking for a dynamic and friendly individual to join our Front Desk Agent Team.Register and assign rooms to guests Managing telephone/online/in person reservations and inquiries. Respond to guest needs, requests, and complaints Financial transactions including payments from departing guests Keep records of occupied rooms and guests Communicate pertinent guest information to designated departments Other related duties as assigned. Maintain a high standard of personal hygiene and appearance concierge services as required. Must be flexible to be able to work a variety of shifts, including evenings, weekends and statutory holidays and step in on short notice. DUTIES AND RESPONSIBILITIES (not limited to): Greet guests with a smile and answer their questions as required.. Responsible for checking guests in and out of the Hotel.. Issues room keys.. Must follow company policies & procedures.. Able to handle pressure, able to work without supervision.. Must have knowledge of