Clerk, Customer Service

Employer: Boutique Place D'armes

Location: Québec, Quebec

Salary: $19.00 to $24.00 hourly (to be negotiated)

Languages: Bilingual Education: No degree, certificate or diploma Experience: 3 years to less than 5 years Tasks: Develop communication strategies. Evaluate communication strategies and programs. Implement communication strategies and programs. Produce informational materials to increase awareness of services available. Train staff. Answer written and oral inquiries. Assist in the preparation of brochures, reports, newsletters and other material. Gather, research and prepare communications material. Address customers' complaints or concerns. Answer inquiries and provide information to customers. Arrange for billing for services. Issue receipts and other forms. Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.. Perform general office duties. Receive and log complaints. Receive payments. Sell merchandise. Explain procedures, risks and benefits to clients. Maintain and manage digital data