Contact Centre Agent - Customer Service

Employer: Blue Ocean

Location: Halifax, Ns

Salary: $20.00 hourly

Languages: English Education: No degree, certificate or diploma Experience: 1 to less than 7 months Work setting: Insurance company Tasks: Answer written and oral inquiries. Address customers' complaints or concerns. Answer inquiries and provide information to customers. Explain procedures, risks and benefits to clients. Answer clients' inquiries and provide information Computer and technology knowledge: Internet. MS Outlook. MS Windows. MS Word. MS Office Security and safety: Criminal record check Work conditions and physical capabilities: Attention to detail. Fast-paced environment. Work under pressure. Repetitive tasks Own tools/equipment: Cellular phone. Internet access Personal suitability: Punctuality. Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Organized. Reliability. Team player. Initiative. Judgement. Ability to multitask. Dependability. Honesty. Quick learner Financial benefits: Bonus Other benefits