Guest Services Manager

Employer: Maritime Inn Antigonish

Location: Antigonish, Nova Scotia

Salary: $35.50 hourly

Languages: English Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years. or equivalent experience Experience: 1 year to less than 2 years Work setting: Hotel, motel, resort Tasks: Develop and implement policies and procedures for daily operations. Recruit and hire staff. Supervise staff. Conduct performance reviews. Negotiate with suppliers for the provision of materials and supplies. Arrange for and oversee maintenance activities. Enforce policies and procedures. Address customers' complaints or concerns. Assist clients/guests with special needs. Establish work schedules. Manage events. Organize and maintain inventory Computer and technology knowledge: MS Word. MS Excel. MS Office. MS Outlook Work conditions and physical capabilities: Fast-paced environment. Work under pressure. Attention to detail. Combination of sitting, standing, walking Personal suitability: Efficient interpersonal skills. Excellent oral communication. Excell