Customer Service Representative - Call Centre

Employer: Domino's Pizza

Location: Etobicoke, Ontario

Salary: $17.95 to $18.50 hourly

Job Summary: We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional service to our customers, addressing inquiries, and resolving issues efficiently. This role requires strong communication skills, a positive attitude, and the ability to work in a fast-paced environment. Bilingual candidates, particularly those fluent in English, are highly encouraged to apply. Duties: Respond promptly to customer inquiries via phone, email, or chat.. Provide accurate information regarding products and services.. Assist customers with order placement, tracking, and returns.. Analyze customer needs and recommend appropriate solutions.. Upsell additional products or services where appropriate.. Maintain detailed records of customer interactions and transactions through data entry.. Ensure a high level of customer satisfaction by addressing concerns effectively.. Demonstrate excellent phone etiquette w