Front Desk Manager

Employer: Pickleplex (aurora) Social Club

Location: Aurora, Ontario

Salary: $20.00 to $23.00 hourly

Front Desk Manager ? Pickleplex Aurora: *Location:* Aurora, ON. *Position Type:* Full-time / Part-time Role Overview: Pickleplex Aurora is seeking a professional and personable Front Desk Manager to oversee front-of-house operations and deliver a consistent, high-quality member experience. As the first point of contact, this role is responsible for creating a welcoming environment while ensuring strong operational control, revenue integrity, and smooth daily execution.. The ideal candidate brings hospitality-level service standards along with hands-on experience in pickleball programming and strong proficiency with CourtReserve. Bilingual or multilingual skills are considered an asset to better serve a diverse member base. Key Responsibilities: Front Desk & Guest Experience: Greet members and guests professionally and deliver a high standard of customer service. Manage check-ins, bookings, payments, and inquiries efficiently. Handle phone calls and messages, ensuring timely and accura