Front Desk Agent

Employer: Chateau Bedford Hotel & Suites

Location: Halifax, Nova Scotia

Salary: $17.50 hourly

Job Overview: We are seeking a Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a positive experience from check-in to check-out. Job Hours: Looking for someone who can do a mix of 12 & 8 Hours Shifts. Weekends would be 8AM-8PM (Saturday's & Sunday's) and Weekdays could be morning shifts like 8AM-4PM or Evening Shifts such as 1PM-9PM, 2PM-10PM or 3PM-11PM. (*WEEKENDS ARE MANDATORY*) Duties: Greet guests upon arrival and assist with check-in/check-out procedures. Answer phone calls and direct inquiries to the appropriate department. Handle guest requests and resolve any issues promptly and professionally. Process reservations and cancellations accurately. Maintain a clean and organized front desk area. -Maintain cleanliness of lobby and guest common areas after check out time daily. Provide information about hotel services, facilities, and local attractions. Assist with administr