Front Desk Clerk, Hotel

Employer: Super 8 Three Hills by Wyndham

Location: Three Hills, Alberta

Salary: $17.00 hourly

Languages: English Education: Secondary (high) school graduation certificate Experience: Experience an asset Work setting: Hotel, motel, resort Tasks: Investigate complaints and claims. Register arriving guests and assign rooms. Resolve complaints and claims. Take, cancel and change room reservations. Provide information on hotel facilities and services. Provide general information about points of interest in the area. Process guests' departures, calculate charges and receive payments. Balance cash and complete balance sheets, cash reports and related forms. Maintain an inventory of vacancies, reservations and room assignments. Clerical duties (i.e. faxing, filing, photocopying). Answer telephone and relay telephone calls and messages. Provide customer service Computer and technology knowledge: Computerized bookkeeping system Personal suitability: Client focus. Efficient interpersonal skills. Excellent oral communication. Reliability. Team player