Front Desk Hotel Manager

Employer: Best Western Plus Siding 29 Lodge

Location: Banff, Alberta

Salary: $38.54 hourly

Languages: English Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years Experience: 2 years to less than 3 years Work setting: Hotel, motel, resort Tasks: Develop and implement policies and procedures for daily operations. Supervise staff. Conduct performance reviews. Negotiate with suppliers for the provision of materials and supplies. Conduct training sessions. Negotiate with clients for the use of facilities. Perform front desk duties. Arrange for and oversee maintenance activities. Enforce policies and procedures. Address customers' complaints or concerns. Assist clients/guests with special needs. Establish work schedules. Organize and maintain inventory Computer and technology knowledge: MS Word. Quick Books. MS Excel. MS Office. MS Outlook. MS Windows Security and safety: Criminal record check Personal suitability: Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Fl