Guest Service Agent

Employer: Ramada Weyburn

Location: Weyburn, Saskatchewan

Salary: $18.00 hourly

Job Overview: We are seeking a dedicated and friendly Guest Service Agent to join our team. The ideal candidate will play a crucial role in ensuring a positive experience for our guests from the moment they arrive until their departure. This position requires excellent communication skills, a strong customer service orientation, and the ability to manage various front desk operations efficiently. Duties: Welcome and check-in guests upon arrival, providing them with necessary information about their stay and hotel amenities.. Handle guest inquiries and resolve any issues or complaints promptly and professionally.. Manage phone systems to answer calls, take reservations, and provide information about hotel services.. Maintain accurate records of guest information, reservations, and billing details.. Collaborate with housekeeping and maintenance teams to ensure guest rooms are ready for arrivals.. Process check-outs efficiently while ensuring guest satisfaction with their stay.. Promote h