Hotel Night Auditor

Employer: Holiday Inn Express

Location: Victoria, British Columbia

Salary: $25.00 hourly

Languages: English Education: Secondary (high) school graduation certificate Experience: Experience an asset Tasks: Investigate complaints and claims. Register arriving guests and assign rooms. Resolve complaints and claims. Take, cancel and change room reservations. Provide information on hotel facilities and services. Provide general information about points of interest in the area. Process guests' departures, calculate charges and receive payments. Balance cash and complete balance sheets, cash reports and related forms. Maintain an inventory of vacancies, reservations and room assignments. Follow emergency and safety procedures. Answer telephone and relay telephone calls and messages. Provide customer service Health benefits: Dental plan. Health care plan