Front Desk Agent

Employer: Comfort Inn by Choice Hotels

Location: Sarnia, Ontario

Salary: $17.60 hourly

Job Overview: We are seeking a professional and friendly Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and creating a welcoming atmosphere. Duties: Greet guests upon arrival and assist with check-in/check-out procedures. Answer phone calls and direct inquiries to the appropriate department. Handle guest requests and resolve any issues promptly and efficiently. Process reservations and cancellations accurately. Maintain a clean and organized front desk area. Provide information about hotel amenities, local attractions, and dining options. Assist with administrative tasks as needed Requirements: Experience in hospitality or customer service preferred. Proficiency in phone systems and basic computer skills. Excellent communication and interpersonal skills. Ability to multitask in a fast-paced environment. Fluency in multiple languages is a plus. Knowledge of front desk operations and guest s