Hotel Front Desk Clerk

Employer: Shannon Motel

Location: Fort Nelson, British Columbia

Salary: $20.00 hourly

Languages: English Education: Secondary (high) school graduation certificate Experience: 1 to less than 7 months Tasks: Register arriving guests and assign rooms. Process group arrivals and departures. Take, cancel and change room reservations. Provide information on hotel facilities and services. Provide general information about points of interest in the area. Process guests' departures, calculate charges and receive payments. Maintain an inventory of vacancies, reservations and room assignments. Follow emergency and safety procedures. Clerical duties (i.e. faxing, filing, photocopying). Answer telephone and relay telephone calls and messages. Assist clients/guests with special needs. Contact customers to deliver requested wakeup calls. Provide customer service Computer and technology knowledge: Word processing software. Database software. Spreadsheet. Internet Work conditions and physical capabilities: Fast-paced environment. Standing for extended periods. Work under pressure Person