Front Desk Agent

Employer: La Place Rendez-Vous

Location: Fort Frances, Ontario

Salary: $19.00 to $21.00 hourly (to be negotiated)

Languages: English Education: No degree, certificate or diploma Experience: No experience (will train) Tasks: Register arriving guests and assign rooms. Resolve complaints and claims. Process group arrivals and departures. Take, cancel and change room reservations. Provide information on hotel facilities and services. Process guests' departures, calculate charges and receive payments. Balance cash and complete balance sheets, cash reports and related forms. Maintain an inventory of vacancies, reservations and room assignments. Clerical duties (i.e. faxing, filing, photocopying). Answer telephone and relay telephone calls and messages. Assist clients/guests with special needs. Provide customer service