Customer Service Representative - Call Centre

Employer: Midland Transport

Location: Dieppe, New Brunswick

Salary: $15.00 to $31.00 hourly

JOB DESCRIPTION Midland Transport is looking for a motivated individual to work as a Bilingual Customer Service Representative (6 months contract) based in Head Office Location, Dieppe, NB. We are looking for someone who has the drive to go above and beyond the call of duty in providing Superior Quality Service for our customers. The new addition to our team will be responsible for providing one call resolution in responding to inquiries from our toll-free customer service line as well as our website. The position is Monday to Friday day shift. Benefits To Joining Midland: Competitive wagesA dynamic, safe, and rewarding work environment Free parking onsite, fitness center open 24/7, and an onsite cafeteria Growth and progression opportunities within Midland Transport and large network of the JD Irving group of companies. RESPONSIBILITIES Respond to inbound call inquiries in a professional and timely manner, with a focus on customer satisfaction Ensure first call resolution through prob