Travel Agency Manager

Employer: Amazon Tours & Travels Inc

Location: Calgary, Alberta

Salary: $46.50 hourly

Languages: English Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years Experience: 5 years or more Work setting: Willing to relocate. Relocation costs covered by employer. Travel agency. Cruise ship Tasks: Direct and control daily operations. Evaluate daily operations. Plan and organize daily operations. Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales. Determine merchandise and services to be sold. Implement price and credits policies. Develop and implement marketing strategies. Determine staffing requirements. Resolve issues that may arise, including customer requests, complaints and supply shortages. Recruit, hire and supervise staff and/or volunteers. Conduct performance reviews. Supervise office and volunteer staff. Supply information on package tour vacancies. Sell travel products and travel insurance. Pre-flight documentation. Co-ordinate