Hotel Front Desk Clerk

Employer: Happys Hospitality

Location: Big River, Saskatchewan

Salary: $17 hr

Job Duties Answer enquiries regarding hotel services and registration by letter, by telephone, and in person Greet guests upon arrival with a friendly demeanor and assist with the check-in process Maintain an inventory of vacancies, reservations, and room assignments Register arriving guests and assign rooms Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems Handle guest requests and complaints efficiently ensuring a high level of customer satisfaction Process payments and manage cash transactions securely, present statements of charges to departing guests, and receive payment. Maintain accurate records of guest information and reservations using hotel management software Coordinate with housekeeping and maintenance teams to ensure rooms are prepared for incoming guests Provide information about services available in the community, and respond to guests' complaints Provide local area information, including dining recommenda