Office Assistant

Employer: York Funeral Home Ltd.

Location: Fredericton, New Brunswick

Salary: $19.00 hourly

York Funeral Home Ltd. is seeking an Office Assistant. Job Purpose: Provide superior customer service and ensure customer satisfaction. The incumbent will assist in duties surrounding the office at the funeral home and perform some personal assistant duties. They will need to be able to work Monday- Friday from 9 am to 5 pm. Duties & Responsibilities: Offer comfort and superior customer service to bereaved families and friends of the deceased. Greet families and guest as they enter the building. Provide necessary funeral service information and options to customers. Contact newspaper to provide details of services as required. Perform data entry, documentation, printing and filing. Relay customer quality improvement suggestions. Answer telephones. Attend immediately to customer complaints or concerns. Perform other duties as required. Assist the General Manager with scheduling, screening calls, and responding to emails Job Qualifications: Very personable and welcoming. Strong team play