Guest Service Agent

Employer: The Kenrick Hotel

Location: Banff, Alberta

Salary: $19.00 to $20.00 hourly

Guest Services Agent The Kenrick Hotel ? Banff, Alberta: *Pay:* CA$19.00?CA$20.00 per hour. *Job Type:* Full-time, Permanent. *Expected Hours:* Approximately 35 hours per week. Position Overview. At The Kenrick Hotel, luxury is personal. As a *Guest Services Agent*, you will play an important role in creating thoughtful, seamless, and memorable guest experiences from pre-arrival through departure.. This position combines *front desk, guest arrival, concierge, and reservation responsibilities*. You will assist guests with accommodations, local recommendations, dining and activity arrangements, transportation, special occasions, and general inquiries while maintaining a polished and professional level of service.. Key Responsibilities. Welcome guests warmly and professionally, creating a smooth arrival and departure experience.. Complete check-ins and check-outs, room changes, payment processing, and billing inquiries accurately.. Assist with hotel reservations, availability inquiries, r