Front Desk Agent

Employer: Sandpebbles

Location: Qualicum Beach, British Columbia

Salary: $20.00 to $22.00 hourly

Responsibilities for this Hybrid role: Greet and welcome guests in a friendly and professional manner. Register guests and assign rooms, accommodating special requests whenever possible. Provide information about hotel facilities, services, and local attractions. Handle guest check-ins and check-outs efficiently and accurately. Answer phone calls and direct them to the appropriate department or staff member. Assist guests with inquiries, complaints, and requests, ensuring their satisfaction. Process payments and maintain accurate records of guest transactions. Maintain a clean and organized front desk area Requirements: Previous experience in a hotel or hospitality industry is preferred. Excellent customer service skills with a friendly and positive attitude. Strong verbal and written communication skills. Ability to *multitask* and prioritize tasks effectively in a fast-paced environment. Proficiency in using phone systems, computers, and other office equipment. Basic knowledge of com