Front Desk Agent

Employer: Hilton Garden Inn Halifax Airport

Location: Enfield, Nova Scotia

Salary: $16.75 hourly

Languages: English Education: Secondary (high) school graduation certificate Experience: 1 year to less than 2 years Work setting: Hotel, motel, resort Tasks: Investigate complaints and claims. Register arriving guests and assign rooms. Process group arrivals and departures. Take, cancel and change room reservations. Provide information on hotel facilities and services. Provide general information about points of interest in the area. Process guests' departures, calculate charges and receive payments. Maintain an inventory of vacancies, reservations and room assignments. Clerical duties (i.e. faxing, filing, photocopying). Answer telephone and relay telephone calls and messages. Assist clients/guests with special needs. Provide customer service Health benefits: Health care plan. Paramedical services coverage Financial benefits: Group insurance benefits