Customer Service Assistant

Employer: Spark & Co

Location: Boisbriand, Quebec

Salary: $28.00 to $30.00 hourly (to be negotiated)

Languages: Bilingual Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years Experience: 3 years to less than 5 years Tasks: Answer inquiries and provide information to customers. Perform general office duties. Provide clients with information. Prepare tenders and quotations. Prepare and maintain purchasing files, reports and records. Develop and maintain computer databases. Answer telephone and relay telephone calls and messages. Ship orders. Document and prepare invoices and work orders. Estimate or quote prices, credit or contract terms, trade-in allowances, warranties and delivery dates Computer and technology knowledge: Internet. MS Excel. MS Outlook. MS Windows. MS Word. SAP (FI/CO / HR / MM / OT SD). MS Office. Electronic mail Work conditions and physical capabilities: Attention to detail. Fast-paced environment. Tight deadlines Personal suitability: Client focus. Efficient interpersonal skills. Excellent oral communication. E