Customer Support Representative - Wholesale

Employer: Burlington Public Library

Location: Burlington, Ontario

Salary: $33.49 to $39.40 hourly

Title: Customer & Programming Associate Department: Customer Experience Reports to: Branch Manager Classification: Permanent, Part-Time Hours per Week: 20 hours Salary Range: $33.49 - $39.40 per hour + benefits Posted: August 28, 2026 Closes: September 25, 2026 at 4 PM Eastern ***This position will fill an existing vacancy About the Library Everyone at Burlington Public Library, no matter what your role, works together for the betterment of the people, the community, and the organization we serve. We bring our best selves to work, delight in helping others, and have an abiding passion for service excellence. Each of us excels in the personal qualities and skills that are essential to our work and the BPL Team. Qualifications: Education: Undergraduate degree or post-secondary diploma required. Library Techniques diploma an asset. Experience: Previous library or customer service experience is an asset. Previous program delivery experience is an asset Overall Purpose: As a member of the C