Guest Service Agent

Employer: Tru by Hilton Toronto Airport West.

Location: Mississauga, Ontario

Salary: $18.50 hourly

Job Overview: We are seeking an energetic and dedicated Guest Service Agent to create memorable experiences for our guests from the moment they arrive. In this vital front-line role, you will serve as the welcoming face of our hospitality team, ensuring every guest receives exceptional service and personalized attention. Your enthusiasm, professionalism, and multilingual skills will help foster a warm, inviting atmosphere that keeps guests coming back. This paid position offers an exciting opportunity to develop your hospitality expertise while making a positive impact on every guest's stay. Responsibilities: Greet guests warmly upon arrival, providing a friendly and professional first impression. Manage front desk operations, including check-in and check-out procedures with efficiency and accuracy. Handle multi-line phone systems with excellent phone etiquette, addressing inquiries and directing calls appropriately. Assist guests with reservations, room assignments, and special reques