Customer Service Clerk

Employer: Cloud Star

Location: Edmonton, Alberta

Salary: $432.00 monthly

Languages: English Education: Secondary (high) school graduation certificate. or equivalent experience Experience: 1 year to less than 2 years Work setting: Telecommunications company Tasks: Advise clients on advertising or sales promotion strategies. Answer written and oral inquiries. Answer inquiries and provide information to customers. Arrange for refunds and credits. Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.. Perform general office duties. Receive and log complaints. Receive payments. Maintain and manage digital database. Answer clients' inquiries and provide information Computer and technology knowledge: Database software. MS Excel. MS Windows. MS Access. MS Office. Spreadsheet Financial benefits: As per collective agreement Other benefits: Free parking available