Customer Service Manager - Retail

Employer: Nibo Cash and Carry Inc

Location: North York, Ontario

Salary: $50.00 hourly

Languages: English Education: Secondary (high) school graduation certificate Experience: 5 years or more Work setting: Retail service establishment. Vape shop Tasks: Direct and control daily operations. Evaluate daily operations. Plan and organize daily operations. Manage staff and assign duties. Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales. Determine merchandise and services to be sold. Develop and implement marketing strategies. Determine staffing requirements. Resolve issues that may arise, including customer requests, complaints and supply shortages. Recruit, hire and supervise staff and/or volunteers. Supervise office and volunteer staff. Ensure compliance with government regulations. Record customers' orders. Greet customers. Provide customer service Computer and technology knowledge: Point of sale system. Word processing software. MS Outlook. WordPress Work conditions and physical capabiliti