Front Desk Hotel Manager

Employer: Travelodge by Wyndham Edmonton West

Location: Edmonton, Alberta

Salary: $38.81 hourly

Languages: English Education: College/CEGEP Experience: 3 years to less than 5 years Work setting: Hotel, motel, resort Tasks: Develop and implement policies and procedures for daily operations. Supervise staff. Conduct performance reviews. Conduct training sessions. Perform front desk duties. Arrange for and oversee maintenance activities. Enforce policies and procedures. Address customers' complaints or concerns. Assist clients/guests with special needs. Establish work schedules. Schedule staff. Develop policies, standards and guidelines. Ensure adherence to government regulations and company objectives. Develop quality management and quality assurance standards Work conditions and physical capabilities: Fast-paced environment. Work under pressure. Tight deadlines. Attention to detail. Combination of sitting, standing, walking. Large workload Personal suitability: Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility.