Hotel Receptionist

Employer: Hôtel Chibougamau

Location: Chibougamau, Quebec

Salary: $19.05 hourly

Languages: French Education: Secondary (high) school graduation certificate. or equivalent experience Experience: Experience an asset Tasks: Register arriving guests and assign rooms. Resolve complaints and claims. Process group arrivals and departures. Take, cancel and change room reservations. Provide information on hotel facilities and services. Provide general information about points of interest in the area. Process guests' departures, calculate charges and receive payments. Balance cash and complete balance sheets, cash reports and related forms. Maintain an inventory of vacancies, reservations and room assignments. Follow emergency and safety procedures. Answer telephone and relay telephone calls and messages. Contact customers to deliver requested wakeup calls. Provide customer service Security and safety: Criminal record check Personal suitability: Client focus. Efficient interpersonal skills. Excellent oral communication. Reliability. Team player. Resourcefulness Health benef