Customer Service Representative - Call Centre

Employer: Stewart Overhead Door Co Ltd

Location: Delaware, Ontario

Salary: $21.00 to $25.00 hourly

Job Summary: We are seeking an energetic and dedicated Customer Service Representative to join our dynamic team! In this role, you will be the frontline ambassador for our company, providing exceptional support to our diverse customer base. Your enthusiasm and communication skills will help build strong relationships, resolve inquiries efficiently, and ensure a positive experience for every customer. This paid position offers an exciting opportunity to develop your skills in a fast-paced environment while making a meaningful impact. Duties: Respond promptly and professionally to customer inquiries via phone, email, and chat channels using excellent phone etiquette and communication skills. Assist customers with product information, order processing, billing questions, and service issues with clarity and patience. Utilize data entry skills to accurately record customer interactions, update account information, and maintain detailed logs of all transactions. Conduct analysis of customer