Service Advisor - Auto Repair

Employer: Patricia Ford Sales (1994) Ltd

Location: Manning, Alberta

Salary: $22.00 hourly

Languages: English Education: Secondary (high) school graduation certificate Experience: No experience (will train) Work setting: Rural area. Automobile repair services Tasks: Develop communication strategies. Advise clients on advertising or sales promotion strategies. Answer written and oral inquiries. Address customers' complaints or concerns. Answer inquiries and provide information to customers. Arrange for billing for services. Arrange for refunds and credits. Explain the type and cost of services offered. Issue receipts and other forms. Maintain records and statistics. Receive and log complaints. Receive payments. Explain procedures, risks and benefits to clients. Maintain and manage digital database. Write and edit press releases, newsletter and communications materials. Answer clients' inquiries and provide information. Consult with clients after sale to provide ongoing support Computer and technology knowledge: Internet. MS Excel. MS Outlook. MS Windows. MS Word. MS PowerPoin