Service Advisor - Auto Repair

Employer: Master Mechanic

Location: Prince Albert, Saskatchewan

Salary: $16 -$25/hr

About Us Master Mechanic Prince Albert is a locally owned automotive repair shop committed to providing customers with trusted advice, quality automotive service, and an exceptional customer experience. We are looking for a Service Advisor to join our growing team. The successful candidate will be customer-focused, organized, professional, and comfortable working in a fast-paced automotive environment. Position Summary As a Service Advisor, you will be the primary point of contact between our customers and our technicians. You will listen to customers' concerns, help identify their vehicle service needs, prepare estimates, communicate repair recommendations, and ensure customers receive a positive experience from check-in to pick-up. Key Responsibilities - Greet customers in a friendly and professional manner- Listen carefully to customers' vehicle concerns and document them accurately-Answer phone calls- Create and manage repair orders- Communicate vehicle inspection results and recom