Customer Service Agent

Employer: Northway Glass

Location: Prince George, British Columbia

Salary: $20.00 to $25.00 hourly (to be negotiated)

Languages: English Education: Secondary (high) school graduation certificate. or equivalent experience Experience: No experience (will train) Tasks: Address customers' complaints or concerns. Answer inquiries and provide information to customers. Arrange for billing for services. Arrange for refunds and credits. Explain the type and cost of services offered. Issue receipts and other forms. Maintain records and statistics. Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.. Order office supplies and maintain inventory. Perform general office duties. Receive payments. Explain procedures, risks and benefits to clients. Answer clients' inquiries and provide information. Process claims transactions Computer and technology knowledge: MS Outlook. Social Media. Simply Accounting Work conditions and physical capabilities: Attention to detail. Fast-paced environment Personal suitability: Client f