Information Technology (it) Support Technician

Employer: Solnor Environnement Inc.

Location: Various Locations

Salary: $36.00 hourly

Languages: Bilingual Education: College/CEGEP. or equivalent experience. Computer programming, specific applications. Computer science. System, networking and LAN/WAN management/manager Experience: 2 years to less than 3 years Work setting: Private consulting company Tasks: Give access to computer networks. Report on the performance of computer systems and networks. Respond to users experiencing difficulties with computer. Consult user guides, technical manuals and other documents to research and implement solutions. Provide advice and training to users in response to identified difficulties. Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Participate in the redesign of applications and other software. Supervise other technical support workers in this group. Provide business systems, network and Internet support to users in response to identified difficulties. Set up equipment for employee use, performing or ensuring proper insta