Guest Service Representative

Employer: Gateway Casinos Thunder Bay

Location: Thunder Bay, Ontario

Salary: $21.51 to $26.58 hourly (to be negotiated)

Languages: English Education: No degree, certificate or diploma Experience: 1 to less than 7 months Work setting: Hospitality industry. Casino Tasks: Resolve complaints and claims. Answer telephone and relay telephone calls and messages. Assist clients/guests with special needs. Provide customer service Work conditions and physical capabilities: Standing for extended periods Personal suitability: Client focus. Dependability. Excellent oral communication. Excellent written communication Health benefits: Dental plan. Health care plan. Vision care benefits Financial benefits: As per collective agreement Other benefits: Parking available. Wellness program