Hotel Front Desk Manager

Employer: Park Place Lodge

Location: Fernie, British Columbia

Salary: $25.00 to $27.00 hourly (to be negotiated)

Languages: English Education: Secondary (high) school graduation certificate. or equivalent experience Experience: 1 year to less than 2 years Work site environment: Non-smoking Work setting: Staff accommodation available. Rural area. Willing to relocate. Hotel, motel, resort Tasks: Develop and implement policies and procedures for daily operations. Recruit and hire staff. Supervise staff. Conduct performance reviews. Conduct training sessions. Perform front desk duties. Enforce policies and procedures. Address customers' complaints or concerns. Assist clients/guests with special needs. Establish work schedules Computer and technology knowledge: Central reservation system (CRS). MS Office. MS Outlook Work conditions and physical capabilities: Fast-paced environment. Work under pressure. Attention to detail. Combination of sitting, standing, walking. Standing for extended periods Personal suitability: Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent