User Support Technician

Employer: Jcp Infotech Inc.

Location: Edmonton, Alberta

Salary: $33.50 hourly

Languages: English Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years. or equivalent experience Experience: 1 year to less than 2 years Work setting: Willing to relocate. Consulting firm Tasks: Respond to users experiencing difficulties with computer. Consult user guides, technical manuals and other documents to research and implement solutions. Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Participate in the redesign of applications and other software. Provide business systems, network and Internet support to users in response to identified difficulties. Perform Web-server backup and recovery operations